Join us on our journey to empower over a million people to change their behaviours and thrive!

At Thrive Tribe we deliver award-winning healthy lifestyle and wellbeing programmes that make people happier and healthier! One You Surrey is an integrated healthy lifestyle service that delivers free stop smoking support and adult weight management programmes to people in Surrey. It’s a super exciting time to join us as we begin expanding our Smoking Cessation support service across Surrey, and we’re looking for a Community Outreach and Inclusion Officer to join us!

Our programme is designed to support residents of Surrey access the support they need to stop smoking. This can be done through a number of approaches and will include the supply of Nicotine Replacement Therapies (NRT) being sent to them. Combining these, with digital, remote or face-to face appointments with Stop Smoking Advisors to support them to ensure their quit attempt is successful.

As a Community Outreach and Inclusion Officer, you will be required to develop strong community-based relationships across Surrey promoting the programme and supporting the generation of referrals into the stop smoking service. You’ll be required to cultivate effective partnerships to support our co-production aims of developing a smoking cessation programme that highlights then delivers what is required by key population groups and demographic areas.

Like all roles at Thrive Tribe, you can expect your time at work to be fun, varied and challenging. We don’t like to stick to a firm JD as we know from experience that things change throughout the lifetime of a role and it gives our people the chance to play to their strengths.

 A typical day as a Community Outreach and Inclusion Officer might include:

• Liaising with external organisations to build effective partnerships and promotion of the One You Surrey programme, specifically within voluntary and community services.
• Attending outreach events and leading on engagement activities to increase service visibility and participation, including attending networking events and delivering presentations across Surrey.
• Taking a strategic and targeted approach to community engagement and partnership development, aligned with the service’s focus on key priority groups and populations.
• Supporting the implementation of the marketing and communications strategy, under the strategic direction of the Marketing and Partnerships Lead, to ensure key performance indicators (KPIs) are met.
• Delivering "Very Brief Advice" (VBA) training to key stakeholders across the community and voluntary sector to generate referrals into the service.
• Working in partnership with Thrive Tribe’s centralised marketing team on marketing and communications plans, such as promotional campaigns
• Establishing and nurturing strong referral pathways with a broad range of partners, including voluntary organisations, local businesses, workplaces, and community groups - particularly those serving priority populations.
• Promoting our smoking cessation offer to key target groups, including people from minoritised ethnic backgrounds, routine and manual workers, and individuals from areas of deprivation, in line with our KPIs.
• Maintaining an up-to-date record of service stakeholders and assisting with the dissemination of communications with partner organisations
• Working with colleagues across all of our Thrive Tribe services to contribute to new projects and service developments – we’re always looking to share knowledge and resources!
• Ensuring due consideration is given to Information Governance and Clinical Governance legislation, requirements and guidance
• Helping us maintain the ethos of Thrive Tribe by driving our organisational culture forward across our services and using every opportunity to embed our values! 

About you...

More than anything, we are looking for a team player who puts their heart in to their work. We’ve got some core values that run through everything we do, and we’d love it if they resonate with you too! 

Be the change

You like helping people. You’ll be working with those who need help the most, empowering them to make positive changes to thrive. 

Be effective

You’re patient and can adapt under pressure. Always happy to make time for other people. And have a great attitude.

Be happy 

You recognise the power of a smile. You value a fun, supportive workplace and want to come to work raring to go (check out our rating on Glassdoor).

Be successful

You are motivated and driven. Happy working solo or as part of a team, you love meeting targets. And will be given opportunities to contribute and develop your career. 

Be big-hearted 

You want to make a difference. Working with a like-minded team of optimistic people, we want the same thing to do meaningful work and change lives.

To thrive in this role, you'll need some experience (or at least a good understanding) of networking, building referrals, or managing partnerships. It also helps if you're familiar with health inequalities and have some ideas on how to reach and engage people who are most affected by them. Outstanding communication skills are essential – bonus points if you have experience of engaging with priority groups!

Perks...

Every person makes Thrive Tribe the incredible place it is to work and play together, we’re unstoppable. Within our buzzing environment our talented people work hard but we ensure lots of fun is thrown in too! We offer you;

• Flexible working model
• Regular events and team days, including ThriveFest!
• Employee Health and Wellbeing Programmes including access to life coaching
• Rewards portal offering discounts on shops, restaurants and days out
• Pension and Life Insurance Schemes
• A day on us to live by our values!

Contract: Fixed-term for 12 months (subject to continued funding), Part Time (30 hours). Due to the nature of the role, some evening or weekend work may be required to attend outreach events.

Salary: Starting at £19,200 (£24,000 FTE) with a salary band increase per year, rising to £26,000 FTE.

Closing Date: The closing date for applications is Friday 18^th July. We reserve the right to close the opportunity early should we receive enough quality applicants.

Applicants will be contacted to outline the next stages of the process. Interviews are likely to take place online via Teams w/c Monday 21^st July

To apply: Please attach your CV and a covering letter outlining why you are right for the position.

Location: This role is largely community-based and will require regular travel throughout Surrey for outreach events, networking meetings and engagement activities (mileage is paid). When not working in the community, there will be some home-based working. The role requires applicants to be a car driver and have access to a car for this role.

Please note, the successful applicant will be required to have the right to work in the UK.

Learn more about Thrive Tribe: https://www.thrivetribe.org.uk/

Learn more about One You Surrey: https://www.oneyousurrey.org.uk 

Got a question? If you’d like an informal chat about the opportunity, we’d love to hear from you! Please contact Sarah Norris, Head of Service on sarah.norris@oneyousurrey.org.uk

We believe that every person has the right to thrive at work, which is why we are committed to equal employment opportunity and will not discriminate. Should you require any specific accommodations in the recruitment process please let us know in your application .